Metro Lexus Car Wash - Shift Supervisors (Full Time & Part Time)


Metro Lexus
Cleveland, Ohio
Posted On: September 28, 2018

Metro Lexus and National Pride are looking for Shift Supervisors to work for the Metro Lexus Car Wash.

The Shift Supervisor is responsible for assisting the Site Manager to oversee site operations, safety, staff, cash management and security and customer service standards. Always model the right behaviors and performance expectations including but not limited to operational practices of running the car wash facility and providing excellent customer service.

Responsibilities:

  • Directing and supervise employees in the absence of the Site Manager and/or Assistant Manager.
  • Proficiently open & close the wash and follow designated procedures.
  • Ensure a safe environment for all employees and customers by ensuring compliance with safety procedures.
  • Resolve customer complaints in the absence of the Site Manager and/or Assistant Manager.
  • Always be ready to assist customers with menu options and payment.
  • Provide customers with information and benefits of the fast pass program.
  • Guide cars onto the track with a focused, pleasant demeanor.
  • Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
  • Be proficient with all policies and procedures and able to perform them on a daily basis as needed.
  • Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized.
  • Keep vacuums unclogged, hoses hung properly, and trash cans emptied.
  • Be polite and available to address all customer concerns and handle them in a professional manner.
  • Work safely and report safety or maintenance issues to management.

Qualifications, Skills & Experience:

  • Ability to exercise sound judgment.
  • Effective communication skills.
  • A friendly and energetic personality.
  • Customer service orientated.
  • Must be able to stand/walk for duration of shift.
  • Team focused.
  • Able to work in ALL weather conditions.
  • Able to work a flexible schedule.

Benefits:

  • Full-time benefits include medical, dental and vision insurance.  Also, vacation, holiday and sick time. 
  • Benefits include 401K retirement savings plan and company paid training for full-time and part-time associates.
  • Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

 

Job Types: Full-time, Commission

Salary: $11.00 to $13.00 /hour

Job Types: Full-time, Part-time, Commission

Salary: $11.00 to $13.00 /hour

 

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