FLAT RATE TECHNICIAN - METRO LEXUS
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Flat Rate Technician at our Metro Lexus dealership located in Cleveland, Ohio.  We need experienced general automotive diagnostic technicians committed to “fixing it right the first time.” Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!    
Previous tech experience required.  ASE Certification highly preferred.
JOB DESCRIPTION

Report for work at assigned time(s); break and leave at assigned time(s).
Support maintenance operations; meet production goals set by management.
Receive Repair Orders from Lead Technician (Group Leader).
Complete assigned customer and warranty services or repairs (air conditioning services or repairs, brake adjustments or repairs, engine repairs, oil changes and lubrication, tune-ups, welding, etc.) productively.
Comply with all published work procedures, technical bulletins, etc.
Fully utilize technical training received.
Continued technical training to meet standards and skill improvement.
Ensure services and repair meet quality standards.
Dispatch serviced and repaired vehicles to be washed and cleaned.
Draw parts and supplies from inventory; use economically.  Record usage.
Prepare accurate records of all service, brake, repair, and warranty work completed;
Maintain an inventory of normal mechanic’s tools (chisels and punches, hammers, screwdrivers, socket wrenches, wrenches, etc.) not normally supplied by the Service Department as “special tools.” Properly safeguard all shop tools and equipment and all personal tools.
Work safely; comply with all safety rules.  Maintain a clean, neat, and safe work area. Use shop equipment and tools safely.  Wear required protective equipment: clothing, footwear, safety glasses, etc.
Dispose of all wastes properly —particularly any special or hazardous wastes.
Report all accidents. Further, report any situation or condition that could jeopardize the safety, welfare, or integrity of Lexus associates or customers.
Fully coordinate and communicate actions with group leader, service consultants, associates, and, as needed, with customers.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Has valid driver’s license. Is legally able to work in the United States.
BENEFITS
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Purpose:
This is a generic application for future employment opportunities.  Your application will be held in our database for future consideration.
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have excellent opportunities for you at our Metro Lexus dealership located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!  
Benefits:
Full time benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Part time benefits include participation in our 401K retirement plan with contribution.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

METRO LEXUS is in need of a Lot Attendants to help with our growing business.
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Lot Attendant at our Metro Lexus dealership located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!
** Competitive Starting Pay**
Job Description

Report for work at assigned time(s); leave at assigned time(s).
Wash, vacuum, clean interior and all windows of  customer and courtesy vehicles
Perform general or light maintenance of facility cleaning work areas, service shop & detail shop, specialty tool rooms.
Keep parking lot & grounds clean from debris
Move vehicles around the yard as directed.
Drop off and pick-up customers or loan vehicles as directed.
Promote customer satisfaction.  Answer customer questions accurately and politely.  Respond promptly to customer concerns.
Help maintain a clean, neat, and safe shop and yard as well as the Service Department/Car Wash/Detail area.
Work and drive safely.
Comply with all safety and driving rules.
Use shop equipment and tools safely.
Wear required personal protective equipment: clothing, footwear, gloves, masks, safety glasses, etc.
Dispose of cleaners, waxes, and any hazardous wastes properly.
Report all accidents immediately.
Assist other associates as needed and/or directed by management
Job Requirements:

Positive, friendly attitude, along with a customer service mentality.
Enjoys working in a fast paced environment.
All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver’s license.
Must be able to work weekends and evening.
Self-motivated, work autonomously,  able to achieve daily goals with minimal supervision
Education Requirements: 
Less than high school education; or up to six months of related experience or training; or equivalent combination of education and experience.
Benefits:
Benefits for full-time team members include medical, dental and vision insurance, 401k retirement savings plan with company contribution, a progressive PTO plan, holiday pay and company paid training.  Benefits for part-time team members include 401K retirement savings plan with company contribution and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
All applicants must be able to pass pre-employment testing that includes background checks, drug test, and valid driver's license.

FLAT RATE TECHNICIAN - LEXUS OF AKRON/CANTON
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Flat Rate Technician at our Lexus of Akron/Canton dealership located in Akron, Ohio.  We need experienced general automotive diagnostic technicians committed to “fixing it right the first time.” Lexus of Akron/Canton was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!    
Previous tech experience required.  ASE Certification highly preferred.
JOB DESCRIPTION

Report for work at assigned time(s); break and leave at assigned time(s).
Support maintenance operations; meet production goals set by management.
Receive Repair Orders from Lead Technician (Group Leader).
Complete assigned customer and warranty services or repairs (air conditioning services or repairs, brake adjustments or repairs, engine repairs, oil changes and lubrication, tune-ups, welding, etc.) productively.
Comply with all published work procedures, technical bulletins, etc.
Fully utilize technical training received.
Continued technical training to meet standards and skill improvement.
Ensure services and repair meet quality standards.
Dispatch serviced and repaired vehicles to be washed and cleaned.
Draw parts and supplies from inventory; use economically.  Record usage.
Prepare accurate records of all service, brake, repair, and warranty work completed;
Maintain an inventory of normal mechanic’s tools (chisels and punches, hammers, screwdrivers, socket wrenches, wrenches, etc.) not normally supplied by the Service Department as “special tools.” Properly safeguard all shop tools and equipment and all personal tools.
Work safely; comply with all safety rules.  Maintain a clean, neat, and safe work area. Use shop equipment and tools safely.  Wear required protective equipment: clothing, footwear, safety glasses, etc.
Dispose of all wastes properly —particularly any special or hazardous wastes.
Report all accidents. Further, report any situation or condition that could jeopardize the safety, welfare, or integrity of Lexus associates or customers.
Fully coordinate and communicate actions with group leader, service consultants, associates, and, as needed, with customers.
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Has valid driver’s license. Is legally able to work in the United States.
BENEFITS
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training. Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

METRO LEXUS is looking for a Parts Counter Specialist (Full-Time)
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Parts Counter Specialist at our Metro Lexus dealership.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!
The Parts Counter Specialist will support the process to satisfy customer demands for Lexus and other vehicles by providing parts and services to customers that will exceed their expectations.  This position is full-time/ 5 days a week and requires being available to work on Saturdays.
Job Responsibilities

The Parts Counter Specialist sells parts to all available customers, over the counter, through the shop, or on the phone.
Assists walk in customers in selecting required parts and ensures that the customer is exposed to the full product line.
Pulls purchased parts from stock.
If the part is not in stock, determines availability and submits an order if requested by the customer.
Answers phone calls, providing price quotes and other information.
Assists service technicians in selecting parts needed for repairs in process.
Post lost sales.
Work closely with management and other departments to ensure harmonious and productive operations and maximize the success of Metro Lexus. 
Order parts and accessories from Lexus and approved after-market suppliers.
Locate parts and accessories; secure the best price; ensure proper quality.
Place parts in inventory; enter into database; and monitor inventory levels.
Conduct periodic audits to verify number and value of parts on hand. (perpetual inventories)
Coordinate wholesale account activities (order, receive, bill, and ship).
Benefits:
Benefits for full-time team members include medical, dental and vision insurance, 401k retirement savings plan with company contribution, a progressive PTO plan, holiday pay and company paid training. Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
All applicants must be able to pass pre-employment testing that includes background checks, drug test, and valid driver's license.

Lexus of Akron/Canton, located in Akron, Ohio, is looking for a SALES MANAGER
Are you passionate about your career and want to work in a Brand New State of the Art Dealership with one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Sales Manager at our Lexus of Akron/Canton dealership.  We have the product, we have grown and we are adding to our growing store! https://www.lexusofakron-canton.com/renovations.html  Lexus of Akron/Canton was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row & 19th time in our history!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package, a generous pay plan with base salary + commissions + bonuses, as well as a friendly and fun atmosphere!  
We have non-typical work hours that include a five day work week and we close at 6:00PM Monday-Friday and 5:00PM on Saturday's. We also offer a very robust paid time off policy for new team members that increases to five weeks over time.
Job Purpose: Support the process of satisfying customer demands by providing vehicles to customers that will exceed their expectations. The Manager will: 1) develop and manage a highly professional and productive sales team; 2) maximize sales revenue and profit; and 3) maintain excellent business relations with customers to achieve the highest possible customer satisfaction; and 4) Manage the new inventory by: ensuring our turn rates are above the area rate. Properly merchandising our showroom. Ensuring the proper display of new cars in front of the showroom. Manage deliveries of new cars that have arrived with our finance team.
Job Requirements:

Ability to effectively manage all areas of department, including motivating, coaching and counseling employees.
Experience with internet and retail tools: V-Auto, AutoTrader, Eleads, and DealerBuilt
Ability to achieve goals and objectives for vehicle sales, gross and key expenses on a monthly and annual basis.
Understanding and implementation of federal, state, and local regulations.
Ability to handle and resolve customer issues or concerns promptly and professionally.
Ensure high standards are held for delivery of vehicles to customers.
Ensure that employees understand and follow dealership policies at all times.
Excellent communication skills; ability to communicate effectively with customers and teammates.
Skills/Qualifications

Meeting Sales Goals
Motivation for Sales, Selling to Customer Needs
Financial Skills
Documentation Skills
Good reading, computer, and mathematics skills
Exceptional Telephone Skills
Good Listening & Verbal Communication
Customer Focus
Good Interpersonal Skills and ability to positively lead people
Good time management skills with the aptitude of meeting all targets
Job Requirements

Must hold a high school diploma or equivalent
History of previous sales experience
Experience of 2 – 3 years in the field of automobile sales management is an added advantage
Superior customer interaction skills
Excellent negotiation abilities
Assertive personality and strong drive for success
Must be able to work evenings and weekends
All applicants must be able to pass pre-employment testing to include background checks, drug test, credit report, and valid driver license
Benefits
Benefits include medical, vision and dental insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

METRO LEXUS - Express/ Lube Techs (Full Time)  
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as an Express/Lube Technician at our Metro Lexus dealership located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package and hourly wage, state of the art equipment, as well as a friendly and fun atmosphere!  Great position with opportunity for advancement.  Previous tech experience preferred but not required.  Hours include every Saturday and flexibility Monday - Friday.
JOB DUTIES

Report for work at assigned time(s); break and leave at assigned time(s).
Support maintenance operations; meet production goals set by management.
Receive Repair Orders from Lead Technician (Group Leader).
Complete assigned customer and warranty services or repairs (tire rotation, wheel balancing, wheel alignments, oil changes, etc.) productively.
Comply with all published work procedures, technical bulletins, etc.
Fully utilize technical training received.
Continued technical training to meet standards and skill improvement.
Ensure services and repair meet quality standards.
Dispatch serviced and repaired vehicles to be washed and cleaned.
Draw parts and supplies from inventory; use economically.  Record usage.
Prepare accurate records of all service, brake, repair, and warranty work completed.
Maintain an inventory of normal mechanic’s tools (chisels and punches, hammers, screwdrivers, socket wrenches, wrenches, etc.) not normally supplied by the Service Department as “special tools.” Properly safeguard all shop tools and equipment and all personal tools.
Work safely; comply with all safety rules.  Maintain a clean, neat, and safe work area. Use shop equipment and tools safely.  Wear required protective equipment: clothing, footwear, safety glasses, etc.
Dispose of all wastes properly —particularly any special or hazardous wastes.
Report all accidents. Further, report any situation or condition that could jeopardize the safety, welfare, or integrity of Lexus, associates, or customers.
Fully coordinate and communicate actions with group leader, service consultants, associates, and, as needed, with customers
EDUCATION and/or EXPERIENCE
High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS
Has valid driver’s license.   Is legally able to work in the United States.
BENEFITS
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

LEXUS OF AKRON-CANTON needs Service Porters to wash, vacuum, polish cars and assists in general duties such as working in the car wash.  Saturday is required. Must be punctual, hardworking, self-starter and have a valid driver's license. $14.00/hour.
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Service Porter at our Lexus of Akron/Canton dealership.  Lexus of Akron/Canton was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!  
Job Summary
Essential Functions

Report for work at assigned time(s); leave at assigned time(s).
Pick up new and pre-owned vehicles as directed.
Move vehicles around the yard as directed.
Clean all new or pre-owned vehicles prior to delivery to customers.
Wash exterior to clean vehicle, using cleaning solution, water, cloths, and brushes.
Assist in cleaning and removing coatings and protective sheets used on new vehicles.
Clean machinery and equipment used in Car Wash/Detail process.
Deliver new or pre-owned vehicles to customers.
Apply wax to auto body, and wipe or buff surfaces to protect surfaces and reserve shine, using cloth or buffing machine.
Vacuum interiors of vehicle to remove loose dirt and debris using vacuum cleaner.
Clean upholstery, floor mats, carpet area, rugs, and other surfaces, using cleaning agents, applicators, and cleaning devices.
Apply revitalizers and preservatives to vinyl or leather surfaces, and treat fabrics with spot and stain resistant chemicals.
Apply special purpose cleaners and clays exterior to remove foreign materials which do not respond to normal cleaning procedures, utilizing experience and following recommendations of product manufacturer.
Drop off and pick-up customers or loan vehicles as directed.
Promote customer satisfaction. Answer customer questions accurately and politely. Respond promptly to customer concerns.
Help maintain a clean, neat, and safe shop and yard.
Help maintain a clean, neat, and safe Service Department/Car Wash/Detail area.
Work and drive safely.
Comply with all safety and driving rules.
Use shop equipment and tools safely.
Wear required personal protective equipment: clothing, footwear, gloves, masks, safety glasses, etc.
Dispose of cleaners, waxes, and any hazardous wastes properly.
Report all accidents immediately.
Assist other associates as needed and/or directed by management. 
Benefits:
Benefits for full-time team members include medical, dental and vision insurance, 401k retirement savings plans with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Benefits for part-time team members include 401K retirement savings plan with company contribution and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver’s license.

VEHICLE DELIVERY SPECIALIST - METRO LEXUS
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Vehicle Delivery Specialist at our Metro Lexus dealership located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!    
A Vehicle Delivery Specialist is our client’s contact regarding questions about technology in their vehicle. A Vehicle Delivery Specialist trains to become a subject matter expert on Lexus technology and afterwards provides a complete explanation of vehicle features, warranty and maintenance schedule to clients. A Vehicle Delivery Specialist also answers phone calls and assists guests in the Service Dept. with their return questions.  A Vehicle Delivery Specialist must maintain customer satisfaction scores at or above Lexus standards. We are looking for someone who is outgoing, articulate, familiar with technology, has patience to teach, a high energy level and outstanding customer follow-up skills. We offer an excellent hourly rate, monthly bonus, benefits, 401(k), vacation pay and much more. Qualified candidates must have a high school diploma or GED, be able to pass a background check, drug screen, has a good driving record and be able to work in an all-weather environment. 
JOB SUMMARY 
A Vehicle Delivery Specialist under the guidance of the Sales Managers will assist customers in resolving concerns with vehicle technology features for all Lexus vehicles. 
ESSENTIAL JOB RESPONSIBILITIES:  

Present Lexus products in an effective manner that ensures customer understanding.

Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information.

Resolve customer inquiries for vehicle technology issues.

Troubleshoot Vehicle Technology features.

Master product knowledge on all vehicles.

Develop and practice presentations for all Lexus vehicles and their features.

Maintain and utilize a collection of technology information and resources to assist in explanations.

Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.

Demonstrate vehicles features, technical and dynamic systems, and controls.

Introduce and explain quick guides and online resources for more in-depth information.

Create a smooth transition from the LDS (within 30 days of purchase) to the LTS (after 30 days) for future needed information.

Maintain a log of all customer deliveries.

Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology

Assist in the design of the training curriculum

Train Sales Staff and other dealership personnel on new technology

Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns.

Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment.

Oversee deliveries for the sales team ensuring proper information is explained.

Any other related responsibilities as assigned by manager.

Benefits
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

VEHICLE DELIVERY SPECIALIST - LEXUS OF AKRON/ CANTON
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Vehicle Delivery Specialist at our Lexus of Akron/Canton dealership located in Akron, Ohio.  Lexus of Akron/Canton was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!    
A Vehicle Delivery Specialist is our client’s contact regarding questions about technology in their vehicle. A Vehicle Delivery Specialist trains to become a subject matter expert on Lexus technology and afterwards provides a complete explanation of vehicle features, warranty and maintenance schedule to clients. A Vehicle Delivery Specialist also answers phone calls and assists guests in the Service Dept. with their return questions.  A Vehicle Delivery Specialist must maintain customer satisfaction scores at or above Lexus standards. We are looking for someone who is outgoing, articulate, familiar with technology, has patience to teach, a high energy level and outstanding customer follow-up skills. We offer an excellent hourly rate, monthly bonus, benefits, 401(k), vacation pay and much more. Qualified candidates must have a high school diploma or GED, be able to pass a background check, drug screen, has a good driving record and be able to work in an all-weather environment. 

JOB SUMMARY 
A Vehicle Delivery Specialist under the guidance of the Sales Managers will assist customers in resolving concerns with vehicle technology features for all Lexus vehicles. 
ESSENTIAL JOB RESPONSIBILITIES:  

Present Lexus products in an effective manner that ensures customer understanding.

Maintain a high degree of product and technical knowledge. Conduct continuous research and maintain a collection of Lexus product and technical information.

Resolve customer inquiries for vehicle technology issues.

Troubleshoot Vehicle Technology features.

Master product knowledge on all vehicles.

Develop and practice presentations for all Lexus vehicles and their features.

Maintain and utilize a collection of technology information and resources to assist in explanations.

Assist customers in the delivery of their vehicles and personalize those deliveries to their needs.

Demonstrate vehicles features, technical and dynamic systems, and controls.

Introduce and explain quick guides and online resources for more in-depth information.

Create a smooth transition from the LDS (within 30 days of purchase) to the LTS (after 30 days) for future needed information.

Maintain a log of all customer deliveries.

Follow up on delivered vehicles within a specified amount of time to ensure customer satisfaction and understanding of featured technology

Assist in the design of the training curriculum

Train Sales Staff and other dealership personnel on new technology

Pro-actively engage with customers who visit the dealership to answer questions and respond to concerns.

Pro-actively collaborate with the Sales department to assist customers with their technology concerns by appointment.

Oversee deliveries for the sales team ensuring proper information is explained.

Any other related responsibilities as assigned by manager.

Benefits
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or loc

Receptionist – Metro Lexus (Full-Time)
Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Receptionist at our Metro Lexus dealership located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!
Job Purpose:  Metro Lexus is looking for a Full Time Receptionist.  The Receptionist will have a variety of different responsibilities including quickly responding to all internal and external guests and insuring they are swiftly and politely assisted.  Other responsibilities include assisting sales, service, parts and accounting departments with administrative tasks that require computer skills (excel, word, basic accounting, email, etc.), stocking the coffee bar and organizational skills.  Hours are Monday through Friday from 7:00AM to 4:00PM.
Job Duties:

Answer all incoming calls and emails in a timely manner remembering to speak clearly and identifying yourself.
Return calls promptly that have been left on voicemail.
Support internal customer needs as requested. 
Skills/Qualifications:

Should possess good written and verbal communication skills.
Excellent interpersonal and relating abilities.
Demonstrate the ability to deal courteously and effectively with customers and other associates by providing exceptional customer service.
Demonstrate excellent telephone etiquette.
Be able to get along and work effectively with associates.
Job Requirements:

Positive, friendly attitude, along with a customer service mentality.
High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
Good computer skills.
Enjoy working in a fast paced environment.
Available evenings and weekends.
All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver license. 
Benefits:
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

Are you passionate about your career and want to workf ro one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as an Automotive Technician at our Lexus of Akron/Canton dealership.  Lexus of Akron/Canton was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!  
** We offer a generous Paid Time Off Policy **
RESPONSIBILITIES:

Report for work at assigned time(s); break and leave at assigned time(s).
Support maintenance operations; meet production goals set by management.
Receive Repair Orders from Lead Technician (Group Leader).
Complete assigned customer and warranty services or repairs (air conditioning services or repairs, brake adjustments or repairs, engine repairs, oil changes and lubrication, tune-ups, welding, etc.) productively.
Comply with all published work procedures, technical bulletins, etc.
Fully utilize technical training received.
Continued technical training to meet standards and skill improvement.
Ensure services and repair meet quality standards.
Dispatch serviced and repaired vehicles to be washed and cleaned.
Draw parts and supplies from inventory; use economically. Record usage.
Prepare accurate records of all service, brake, repair, and warranty work completed;
Maintain an inventory of normal mechanic's tools (chisels and punches, hammers, screwdrivers, socket wrenches, wrenches, etc.) not normally supplied by the Service Department as "special tools." Properly safeguard all shop tools and equipment and all  personal tools.
Work safely. Comply with all safety rules. Maintain a clean, neat, and safe work area. Use shop equipment and tools safely. Wear required protective equipment: clothing, footwear, safety glasses, etc.
Dispose of all wastes properly -particularly any special or hazardous wastes.
Report all accidents. Further, report any situation or condition that could jeopardize the safety, welfare, or integrity of Lexus associates or customers.
Fully coordinate and communicate actions with group leader, service consultants, associates, and, as needed, with customers.
EDUCATION and/or EXPERIENCE:
High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.
CERTIFICATES, LICENSES, REGISTRATIONS:
Has valid driver's license. Is legally able to work in the United States.
BENEFITS:
Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates. We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.
 

Customer Service Representative – Metro Lexus Auto Spa
📍 Location: Cleveland, OH
📄 Job Type: Full-time, Part-time, Commission
💰 Starting Pay: $16.00/hour
Join Our Elite Team at Metro Lexus Auto Spa!
Are you passionate about your career and want to work for one of the leaders in the automotive industry?  If so, we have an excellent opportunity for you as a Customer Service Representative at our Metro Lexus Dealership Express Auto Spa located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2024.  This is our 8th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!  
The Customer Service Representative is responsible for assisting in daily operations.

At Metro Lexus, we are committed to excellence and innovation.  As part of our Auto Spa team, you’ll work with high-end vehicles in a cutting-edge tunnel wash system, ensuring every car leaves with a spotless, showroom-ready finish.
What It’s Like to Work at Metro Lexus Auto Spa
🚗 State-of-the-Art Tunnel Wash System
Our advanced tunnel wash system automates much of the cleaning process, allowing for efficient, high-quality service. Your role is to assist customers, guide vehicles onto the conveyor, and ensure a smooth, premium experience.
💦 A Hands-On, Active Work Environment
This is a fast-moving, physical job that keeps you engaged throughout the day. You’ll be on your feet, working outdoors in all weather conditions, guiding cars into the wash tunnel, maintaining the site, and interacting with customers.
🏆 Work with Luxury Vehicles
You’ll have the opportunity to work with the Lexus brand. Our customers trust us with their vehicles, and we take that responsibility seriously by delivering exceptional service every time.
Job Responsibilities:

Welcome customers and guide them through service options, ensuring they choose the best package for their needs.
Educate customers about our exclusive Fast Pass program and membership perks.
Direct vehicles onto the conveyor system with precision, ensuring safety and efficiency.
Perform quick pre-wash inspections to ensure vehicles are ready for the tunnel wash.
Monitor and maintain wash equipment to ensure smooth operation.
Keep the Auto Spa clean and organized, including vacuum stations, trash bins, and work areas.
Assist customers with questions and concerns, delivering top-tier service at all times.
Report any maintenance or safety issues to management for prompt resolution.
Work as part of a team to maintain efficiency and deliver an outstanding car wash experience.
What We’re Looking For:
✔ Friendly & Outgoing Personality – You’ll be interacting with customers all day, so a positive attitude is key!
✔ Comfortable Working Outdoors – Rain, shine, or snow, our Auto Spa operates year-round.
✔ Physically Active & Energetic – You’ll be moving around, guiding vehicles, and working hands-on with equipment.
✔ Team-Oriented & Reliable – We thrive on teamwork, communication, and efficiency.
✔ Flexible Schedule – Ability to work weekends and peak hours as needed.
Benefits & Perks
✅ Full-Time Team Members:

Competitive Hourly Pay & Commission Opportunities
Medical, Dental, and Vision Insurance
401(k) Retirement Plan with Company Match
Progressive Paid Time Off (PTO) Plan & Holiday Pay
Company-Paid Training & Career Growth Opportunities
✅ Part-Time Team Members:

401(k) Retirement Plan with Company Match
Company-Paid Training & Skill Development
Why Join Metro Lexus Auto Spa?
⭐ Work with a Top-Ranked Dealership – Metro Lexus is known for excellence in customer service and innovation in the automotive industry.
📈 Career Growth & Development – We provide paid training and advancement opportunities, allowing you to build a long-term career.
💨 Fast-Paced & Rewarding Work Environment – If you love working with cars, enjoy a dynamic setting, and thrive in a team-oriented atmosphere, this is the job for you!
Requirements:
✔ Must pass a background check & drug test.
✔ Valid driver’s license required.
✔ Must be at least 18 years old.
🚘 Ready to jumpstart your career in the automotive industry? Apply today and become part of the Metro Lexus Auto Spa family!