Toyota of Greensburg - BDC Sales Representative (Full Time)

Toyota of Greensburg - BDC Sales Representative (Full Time)

Job Purpose: The BDC Sales Rep will answer all incoming calls in a timely and efficient manner. Will assist and support the Call Center team and BDC Manager to satisfy customer demands for Toyota by facilitating internet sales inquiries.

Job Duties:

• 40 outbound phone calls per day.
• Answer incoming calls and emails in a timely manner by speaking clearly and identifying yourself.
• Providing accurate information to the customer regarding the vehicle they are inquiring about. 
• Ensuring the vehicle is available for retail sale.
• Talk with the customer in regards to selling them a vehicle including: appraising the customer’s vehicle, discussing financing with the customer, negotiating the sale, etc.
• Schedule appointments.
• Return calls promptly that have been left on voice mail.
• Work closely with Sales Consultant and BDC Manager to ensure customer concerns are resolved in a timely manner.
• Support internal customer needs as requested.

Skills/Qualifications

• Should possess good written and verbal communication skills.
• Excellent interpersonal and relating abilities.
• Ability to meet deadlines and achieve set sales targets.
• Should have technical know-how of all the functionality of the vehicles.

Job Requirements

• Positive, friendly attitude, along with a customer service mentality.
• Associate’s degree from a two-year college or technical school; or one to three years related experience and/or training; or equivalent combination of education and experience.
• Good computer skills.
• Enjoy working in a fast paced environment.
• Available evenings and weekends.
• All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver license.

Benefits

Benefits include medical, dental and vision insurance, 401K retirement savings plan, vacation, holiday and sick leave and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.