SERVICE TECHNICIAN


Metro Lexus
Cleveland, Ohio

Last Day to Apply: March 31, 2017

METRO LEXUS needs Service Technicians. We need experienced general automotive diagnostic technicians committed to “fixing it right the first time.” We offer highly competitive flat rate wages and outstanding benefits including immediate medical, 401(k) with match, paid life insurance, paid sick, paid vacation, paid holidays, paid training, state of the art equipment and computer technology. Requirements are previous tech experience, clean hair follicle drug test, clear background and good driving record. ASE Certification highly preferred.

 

 

Report for work at assigned time(s); break and leave at assigned time(s).

Support maintenance operations; meet production goals set by management.

Receive Repair Orders from Lead Technician (Group Leader).

Complete assigned customer and warranty services or repairs (air conditioning services or repairs, brake adjustments or repairs, engine repairs, oil changes and lubrication, tune-ups, welding, etc.) productively.

Comply with all published work procedures, technical bulletins, etc. 

Fully utilize technical training received.

Continued technical training to meet standards and skill improvement.

Ensure services and repair meet quality standards.

Dispatch serviced and repaired vehicles to be washed and cleaned.

Draw parts and supplies from inventory; use economically.  Record usage.

Prepare accurate records of all service, brake, repair, and warranty work completed;

Maintain an inventory of normal mechanic’s tools (chisels and punches, hammers, screwdrivers, socket wrenches, wrenches, etc.) not normally supplied by the Service Department as “special tools.” Properly safeguard all shop tools and equipment and all personal tools.

Work safely; comply with all safety rules.  Maintain a clean, neat, and safe work area. Use shop equipment and tools safely.  Wear required protective equipment: clothing, footwear, safety glasses, etc.

Dispose of all wastes properly —particularly any special or hazardous wastes.

Report all accidents. Further, report any situation or condition that could jeopardize the safety, welfare, or integrity of KW#1, associates, or customers.

Fully coordinate and communicate actions with group leader, service consultants, associates, and, as needed, with customers

 

QUALIFICATIONS  

To perform this job successfully, an associate must be able to perform each essential responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Reasonable accommodations may be made to enable associates with disabilities to perform the essential functions.

 

COMPLIANCE

Carries out responsibilities in accordance with KW #1 policies, Lexus operating standards, and applicable federal or state laws.

 

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED); one to two years of business experience; or equivalent combination of education and experience.

 

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or associates of organization.

 

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.  Ability to compute rate, ratio, and percent.

 

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form.  Ability to deal with problems involving several concrete variables in standardized situations.

 

CERTIFICATES, LICENSES, REGISTRATIONS

Has valid driver’s license. Is legally able to work in the United States. Is a NIASE certified mechanic.

 

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential responsibilities of this job. While performing the duties of this job, the associate is regularly required to talk; hear; stand; walk; sit; use hands to finger, handle, or feel; and reach with hands and arms. The associate frequently required to drive; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The associate must frequently lift and/or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

 

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an associate encounters while performing the essential responsibilities of this job. While performing the duties of this job, the associate is regularly exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and outside weather conditions.  The associate is occasionally exposed to high, precarious places; risk of electrical shock; and vibration.  The noise level in the work environment is usually loud. 

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