Metro Lexus Auto Spa - Customer Service Representatives (Part Time & Full Time)

Metro Lexus is looking for Customer Service Representatives to work at the Metro Lexus Auto Spa.

Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Customer Service Representative at our Metro Lexus Dealership Express Auto Spa located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2023.  This is our 7th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere!  

The Customer Service Representative is responsible for assisting in daily operations.

Job Type: Full-time, Part-time, Commission

Salary: Starting at $15.00 /hour

Responsibilities:

• Always be ready to assist customers with menu options and payment.
• Provide customers with information and benefits of the fast pass program.
• Guide cars onto the track with a focused, pleasant, and competent demeanor.
• Perform visual inspections of the condition of each vehicle prior to entering the tunnel.
• Be proficient with all policies and procedures and able to perform them on a daily basis as needed.
• Keep the entire property spotlessly clean and ensure everything is kept in the proper place and organized.
• Keep vacuums unclogged, hoses hung properly, and trash cans emptied.
• Be polite and available to address all customer concerns and handle them in a professional manner.
• Work safely and report safety or maintenance issues to management.
• Other duties as assigned.

Qualifications, Skills & Experience

• Customer service orientated.
• Must be able to stand/walk for duration of shift.
• Work in ALL weather conditions.
• Must be able to work a flexible schedule.
• A friendly and energetic personality.

Benefits:

Benefits for full-time team members include medical, dental and vision insurance, 401k retirement savings plans with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Benefits for part-time team members include 401K retirement savings plan with company contribution and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.

All applicants must be able to pass pre-employment testing to include background checks, drug test, and valid driver’s license.