Digital Retail Representative - Metro Lexus (Full Time)

Metro Lexus, located in Cleveland, Ohio is looking for a Digital Retail Representative – Full Time

Are you passionate about your career and want to work for one of the leaders in the automotive industry.  If so, we have an excellent opportunity for you as a Digital Retail Representative at our Metro Lexus dealership located in Cleveland, Ohio.  Metro Lexus was recognized as an Elite of Lexus Dealership in 2023.  This is our 7th Year in a Row!  We sell vehicles people love and offer service people can trust.  Our Team is a group of hard working professionals who are passionate about our vehicles and being Number 1 in customer service.  We offer an excellent benefit package as well as a friendly and fun atmosphere! 

Job Duties:

• Responsible for internet leads.  Including responding to leads in a timely and comprehensive manner.
• Communicate effectively with customers according to their preferred method of communication (phone, text, video, email or in person).
• Confirm sales appointments.
• Follow-up on all unsold customers.
• Schedule appointments with customers.
• Providing necessary after sales support functions for service and maintenance of vehicles. 

Skills/Qualifications:

• Excellent follow through and follow up skills.
• Good computer and organizational skills.
• Strong communication skills.
• Sales experience a plus, not required.
• Positive, friendly attitude, along with a customer service mentality.
• Fluent in multiple languages a plus, not required.

Job Requirements:

• Available evenings and weekends.
• All applicants must be able to pass pre-employment testing to include background checks, drug test and a valid driver’s license.

Benefits include medical, dental and vision insurance, 401K retirement savings plan with company contribution, a progressive PTO plan, holiday pay, and company paid training.  Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates on the basis of personal and professional competence and potential for advancement without regard for race, color, religion, sex, national origin, age, marital status, disability or citizenship, as well as other classifications protected by applicable federal, state or local laws.