Business Development Center Specialist

Business Development Center Specialist – Centennial Subaru

Overview

We are seeking reliable, experienced and highly motivated individuals with integrity who take pride in their work. We believe our employees are our greatest asset. As such, we treat all employees with respect and appreciation for their contributions to the company. We believe not only in providing ongoing training, but also rewarding outstanding effort and results. If you have the drive to perform, exceed and excel, then we want you to come work with us as a Business Development Center Specialist.  Here, you will work alongside some of the best in the business and you will be part of a company designated in Top Workplaces!  You will be responsible for managing sales business opportunities via phone and multiple electronic means in a manner that aligns with Our Values and Subaru’s highest standards.

Our Company Purpose Statement

We are passionately committed to developing lifelong relationships and delivering the ultimate ownership experience through integrity and innovation.

Job Responsibilities

• Greet Subaru guest sales leads promptly and courteously via phone, chat, email chat messaging, video email, screen share, video messaging, and video conferencing.
• Handle all internet sales leads wtih assinged follow-up processes.
• Assist customers utilizing digital reteailing, financing tools, trade value tools, and payment calculations.
• Confirm daily sales appointments and reschedule missed appointments.
• Convert leads to sales appointments and sold units.
• Ensure accuracy of guest information in Data Management Systems (DMS)
• Collaborate with Brand Specialists for seamless positive guest experience
• Conduct all business with honesty, integrity and in accordance with Our Values, Code of Business Conduct and our Policies & Procedures

Requirements

• High school diploma or equivalent; or four to five years related experience and/or training; or equivalent combination of education and experience.
• Strong organizational, typing, and computer skills needed
• Ability to build rapport and invoke trust via phone or electronic platforms
• Effective and influential communication skills
• Is legally able to work in the United States
• Must have a driver’s license and maintain insurability (exceptions available for non-driving positions)

Benefits

• PPO Medical coverage with available wellness and tobacco-free discounts
• Vision and Dental Insurance, Flex spending accounts, and other annual offerings
• 401K saving plan with 4% match effective immediately
• Generous Paid Time Off schedule
• Holiday, Bereavement, Jury Duty, and Training Pay available
• Company-paid Life, AD&D, Long-term Disability, and Business Travel Accident Insurance
• Direct Deposit
• Employee Assistance Program
• Cross-training career growth opportunities based on performance

Pay: $15.00 per hour + $25 per sold car and month end unit volume incentives (earning potential $45-65,000 annually)

Job Type: Full Time

Company Websites:  Apply at CentennialSubaru.com

Work Remotely: No

About our Dealerships

Our company maintains a strong policy of equal employment opportunity for all associates.  We hire, train, promote and compensate associates based on competence and performance without regard for race, color, religion, sex, national origin, age, marital status, disability, or citizenship, as well as other classifications protected by applicable federal, state, or local laws.  We believe our employees are our greatest asset.  As such, we treat all employees with respect and appreciation for their contributions to our company.

We look for strong candidates who embrace hospitality and integrity to support our valued customers.  We are committed to an environment of trust, teamwork, challenge, and development. We deliver excellence while constantly seeking ways to improve our knowledge, skills, and the way we perform our jobs both individually and collectively. We are dedicated to achieving excellence thorough the loyal efforts of talented and enthusiastic associates. We embrace change as an opportunity to fulfill our potential. We lead through competence, innovation, teamwork, and an eagerness to excel. We provide a work environment that challenges each of us to excel in all we do. Yet we embrace the necessity for also achieving a high level of happiness and fun in all that we do. We are proud to be part of this organization.